Support
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Clear, practical help for Orbit, Circle, Beacon, Echo, Watchlist and Aurora.
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Pick an app or topic.
Aurora
Wallpapers
11 articles
Orbit
Tasks and planning
17 articles
Beacon
RSS reading
12 articles
Circle
Keeping in touch
10 articles
Echo
Private journaling
12 articles
Watchlist
YouTube queues
10 articles
Every app
Sync, appearance, privacy and accessibility
10 articles
Purchases
Buying, refunds and Family Sharing
2 articles
Popular guides
What people ask most.
Getting started with Aurora
Pick a preset, change it until it suits, and put it on your screen.
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Fixing iCloud sync
How sync works in every Wells Code app, common checks and the available recovery tools.
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Family Sharing
How Wells Code purchases work with your family group, and how to turn sharing on.
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Moving from another app
Bring your tasks, journal, feeds and YouTube subscriptions with you, without retyping anything.
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Requesting a refund
Refunds are handled by Apple, not by Wells Code. Here is where to ask, and what to try first if a feature did not unlock.
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Reporting a bug or asking for a feature
What to include in a bug report, how to attach diagnostics and how we review feature requests.
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Feedback
Help shape what comes next.
Wells Code treats feedback as part of making the apps. Every message is read by a person. Bug reports help us trace problems, and feature requests inform what we consider next.
Found a bug?
Please tell us, even if it seems small or intermittent. Include what happened, what you expected and the app version; those details help us reproduce the problem and trace the cause.
Report a bug
Have an idea?
Tell us what you were trying to achieve and what got in the way. That context helps us weigh the idea against the rest of the product.
Suggest a feature