Apple processes every purchase and handles all refund requests; Wells Code cannot issue refunds directly.
How to request one
- Go to reportaproblem.apple.com.
- Sign in with the Apple Account used for the purchase.
- Open I’d like to, choose Request a refund, then select a reason and choose Next.
- Select the app or subscription, then choose Submit.
If the charge is still pending, wait for Apple’s receipt before trying again. Apple’s refund guide explains missing purchases and how to check a request’s status.
Apple decides the outcome and will tell you directly.
If the app is broken rather than unwanted
If you want help before requesting a refund, write to support@wellscode.com with what to include. This is optional; you do not need to contact Wells Code before asking Apple for a refund.
If a feature did not unlock
Cancelling versus refunding
- Cancelling stops the next renewal, and you keep access until the paid period ends.
- A refund returns money already taken, at Apple’s discretion.